"Jonway EV" Enhances After-Sales Service with Training to Boost Dealer Efficiency and Confidence

"Jonway EV" is proud to announce the successful completion of another after-sales service training program for one of its European dealers, aimed at enhancing the speed and efficiency of EV maintenance. This comprehensive program equips participants with the essential technical knowledge to ensure rapid troubleshooting and effective servicing of Jonway EV’s IONA XS model.

The five-day training featured both theoretical lessons and hands-on experience, focusing on key areas such as electrical systems, diagnostics, and troubleshooting. This approach has the potential to improve participants' EV repair knowledge by up to 50%. By offering technical insights and practical experience, the program ensures that partners can perform repairs swiftly and effectively.

Alex Wang, CEO of Jonway EV, said: "This program perfectly aligns with our mission to speed up the adoption of mass-market micro electric vehicles in the last-mile delivery ecosystem."

The key goal is to minimize service time, a crucial factor for customer satisfaction. With the increasing demand for light commercial EVs, fast and efficient after-sales service has become a key differentiator. Feedback from participants has been overwhelmingly positive, with increased troubleshooting confidence and quicker issue resolution, resulting in reduced wait times for customers, allowing them to spend less time off the road and more time benefiting from their vehicles.

This initiative underscores Jonway EV’s ongoing commitment to supporting its partners and driving the growth of electric mobility. By equipping service teams with the necessary skills, Jonway EV ensures its partners are well-prepared to meet the growing demand for electric vehicles while maintaining the highest standards of customer care.

If you have any questions or would like to explore potential partnership opportunities, please feel free to reach out to our team at contact@jonwayev.com.

We look forward to connecting with you soon! 👋